For 10 years I have enjoyed coming here and recommending it to anyone I could. The staff was always helpful and the meat was great quality. I would buy perhaps 3 or 4 times a year for special occasions and the holidays. Two visits ago, just after New Year's I was disappointed. The staff was disinterested and they acted very put upon when I asked questions about the different cuts. The meat honestly looked about the same as what I would find in Albertson's or Von's so I just settled on some shanks for osso bucco and was on my way. It was fine, but not worth the extreme price and attitude. I decided to try again last week. Once inside the store was dark and most of the displays and shelving for their retail was gone. It was hard to see the meat in the case as the glass was covered in heavy condensation. I wanted 8 of their delmonico steaks, (rib eye) but the clerk kept grabbing the new yorks. When I pointed this out he snapped back that it was just a regional difference between the two names. I ended up just leaving and bought the steaks at Costco. I will try one more time in a few months to see if they have gotten their act back together. They were really great for the last 10 years that I have patronized the store, I don't know what has happened.