Not a good Christmas Eve we been going for years as a family but this year was not good. Once we were at the table we could not find the server other tables after us getting seated were being served. I had to go back to the front to ask for help. We sat there for 15 min before a manager stop by I think her name was Alice she was awesome trying to say the day. But once the server came back it went down hill again. The food came out cold and way over cooked she did not even come back to ask if everything was ok. We were excited to go as my girl love it there. It sure did not make it a special night before Christmas