I would rate this a 2 solely because the food is great. The manager is NOT.
I work in the area and my team department of 8 decided to have dinner on a Friday. My colleague reserved a table from 5-7pm which they said was fine on the phone. The service was great at first; very friendly and I loved that our waiter spoke Italian. At 545, we noticed it got a bit busier and the service was rushed. We dove into our food (I ordered the Pizza Salmone which was excellent) and sadly, we barely even got to finish it! Our plates were cleared so fast. Shortly after, the bill was presented. This was at 615. The colleague that reserved the table got upset and spoke to the manager about everything being rushed. The manager said to point at which waiters took our foods away. My colleague didn't want to point fingers and said it's up to management to train their staff better. He argued that there was a line-up through the door. I guess all he cares about is bringing in customers, not keeping them.
Pity this place has amazing food and terrible management. Unsure if I'll come again.