Worst car rental experience ever this is bullcrap they overcharged me $309.99 instead of AAA who was supposed to get billed I would never go to hurtz again they hurt my bank account and now I can't get anyone to help me customer service is so bad I had to get my attorney involved it's been a week and it's still not cleared up I'm disputing the charges through my bank now never ever go to this place they're known for overcharging people and charging both the insurance and the customer they not professional at all on the phone or in person I give up I'll let my bank handle this I'm done with this company for life not even on my last dying legs walking and my car blows to smitherins would I ever go here again ide rather get shot in the face if you don't like headaches confusion and a bunch of retards do not go to this place if you like big clusterfuks n headaches from hell then go ahead but you've been warned and this is not me exaggerating anything at all