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  • I am appalled at how I was just treated at this location. I have been a customer for many years and have spent a lot of money here. I packed up the children and clothes today to bring here (which is no small task with a 2 year old) with the promise that they could play with toys while I waited for my buy to be sorted. When I arrived was told that there has been a policy change and I would need to lay the clothes flat in a bin and not bring in bags. Although they had about 50 unused bins behind the counter, she told me that I would need to go home and come back. I was shocked and said you know I am not going to come back now because that is such an inconvenience. She replied by saying it was a corporate policy and there was nothing she could do. Terrible customer service! I am never shopping there again. They should accommodate their customers especially when it is a new policy. So I needed to drag my 2 year old out of the store screaming because he couldn't play . I could have just used one of their bins. This associate should really be fired or at the bare minimum be reprimanded by how terrible she is treating customers. I guarantee this location will see a significant drop in sales from their poor customer service. Unacceptable!
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