So this is my 3rd review of this place. Worst service ever. So add of the 25 th of September no battery no fan for my computer. To make matters worse and add insult to injury I was battery was special and comes from the factory. Ok but had the parts been ordered when I took it in I would have them! They could of even bought the parts at Frys or battery plus but no give me a break. Just another excuse to hold on to my money with no product to show for it and I can't get a refund. So sad.