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| - A group I belong to decided to have a brunch business meeting here. I was in charge of scheduling the reservation.
Prior to the meeting, I called the business several times to make a reservation. Each time, I got a voicemail message and left a message. I received no call back. When I finally got a live person, Savannah, she suggested making the reservation by email. My email was never responded to. Eventually, my colleague was able to get through to a live person and schedule a reservation. To me, it seemed that the business did not care about making money, as we were a fairly large group.
Once we arrived, since we were a fairly large group, they sat us outside in the blazing hot sun. I was so hot and my phone literally overheated. Also, the mood music was very loud and I could not hear my colleagues. I felt like Rihanna and Drake were in attendance at our meeting. So, maybe we did not pick the most appropriate place to hold a business meeting. Not necessarily holding that against Little Spoon.
The food was terrible. Little Spoon is trying too hard to be trendy and their food is overpriced, a la carte, and not good. First, I ordered a soft shell crab sandwich. It looked like a dead crab on a bun. It was fishy, sour and inedible. I sent it back and requested something else. I should note that I am not the most picky of people when it comes to food. I instead ordered a dish that was purple potatoes chopped up on a plate. Overpriced and not good either. It was dry and tasted burnt. I ended up not eating much at that meal.
When the bills came, we did not receive itemized receipts. Instead, in the name of being green, the waitress walked around with an iPad. When I got my receipt via email, I realized I paid for someone else's food and was overcharged. I called and asked for a credit. The manager explained, she would credit my credit card.
If I can avoid it, I will not be back.
Edit: after waiting awhile and not seeing a credit on my credit card, I emailed Little Spoon again. They sent me a copy of the receipt showing the credit to my card...except that it was not my card. Somebody must have been happy for the gift. Eventually, I did get my refund, but it was a lengthy process.
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