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  • This was my first time visiting Clean Car Express, though I pass them all the time on my way to work. Since Monday is "Ladies Day" (meaning I got the VIP Wash including Basic Wash, Wheel Brite, Underbody Flush & Clear Coat for $10 intead of the normal $13 because I'm female), I figured this was a good day to go. I did not use the self-serve vacuums at all. While the staff were pleasant ad the automated wash was *extremely* fast (they advertise it as a "3 minute wash"), I was fairly disappointed with the results. I drove immediately from the car wash to an interview less than 5 miles away, and when I got there I had a chance to inspect the outside of the car. Yes, I know it's Winter, with lots of snow, slush & salt on the roads, and yes I know it's hard to keep a car clean for any length of time in these road & weather conditions, but C'MON!! There was already (or still??) snow marks all over the lower half of the car (making me think there was no "clear coat"), water spots on ALL the windows & both mirrors, and well as what looked like large spots of wax or something similar on the back bumper. There was also still the same spots of bird-poop on my hood that had been there when I entered. Overall, I'm extremely dissatisfied, ESPECIALLY since I got the supposedly "VIP Wash."
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