rev:text
| - I brought my daughter here to get an eye exam because it was relatively close to home. The office is small, sparse, no frills and clean overall. There was no wait, which I was thrilled about and the sign-in process was easy and hassle free.
Then we met the optometrist. He was curt and very down to business, which is fine. I like doctors to get to the point but there are some who can do that and exude a level of warmth at the same time which puts patients at ease. He was not one of them. There was no ounce of friendliness at all. No small talk. Just straight to the eye exam. Didn't even ask about any problems she's having or whether we might need to discuss anything we're concerned about in regards to her eyesight.
His tone even bordered on slight exasperation when my daughter had a hard time deciphering between which frames she could see better from during the exam. Finally, at the end of the exam, he asked us when she last had an eye exam. My daughter replied, "Two years." He then said that her eyes had deteriorated (which comes as no surprised because she is constantly on her phone) and that her current pair of glasses had stopped being effective. He then said, "That's why it's important for kids to get their eyes checked every year instead of every two years." Yes, valid statement indeed but it was said in a somewhat masked, condescending tone. I said nothing back because I don't know or care about this man and I didn't need to explain why.
I do however, have advice for those working in healthcare. If you don't know or care to find out enough about a patient, leave your guilt trips out of it. You don't know what your patients have been through. You don't know if they happen to be uninsured, struggling financially, whatever that might be. Healthcare and medical costs are not cheap. Keep your judgments to yourself.
|