rev:text
| - I really like this place. It's right off State Street and therefore very convenient for me (close to work), and everyone I've ever talked to - from the front desk clerk to the mechanics - is extremely friendly and personable. They don't mind taking the time to show me exactly what repairs have been done, and to explain any issues with the car. I recently had a faulty wheel bearing repaired, and when they fixed that they damaged the ABS sensor, which they told me about when I picked it up. After waiting for it to jar back into place for a couple of days, I brought it back in and they fixed it - no hassle. They'll call me if there's anything unusual with the car while they're working on it, and I think the prices are reasonable. I probably could find a cheaper oil change in Madison, but I'm happy to pay a little more for the good service.
Definitely call for an appointment before you go, because they do get booked up sometimes. Also, don't be shy about parking your car any old place in their crammed little lot (except of course the garage entrance), even if you're blocking off a parked car. They move the cars around frequently and share a lot with a little Avis car rental agency, so they'll move it after you go.
They're AAA certified, and also accredited with the BBB, with whom they have an A+ rating.
|