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  • The Kohls on Williams Field Road in Gilbert has slowly become the cesspool of Department stores. This store is almost always in disarray, it is very hard to find somebody to help you, and the management team has no idea what excellent customer service is about. Usually my wife is on top of the expiration dates and spends Khol's cash we have earned prior to its expiration. This time however she missed the date, having to care for one of our four medically complex foster children who has been in and out of the hospital over the past few weeks battling a rare lung disease. On 4/13/2018 the male manager, (you know who you are), refused to honor the expired $20.00 Khol's cash. My wife was in tears trying to get the manager to honor the Khol's cash so she could buy pair of shoes to compliment the dress our four year old will soon be buried in.The manager simply refused. Although I will not mention you by name in a public forum, I will make sure your boss, your bosses boss and Khol's corporate executives, know exactly who you are. I will also make sure that they also have a clear understanding of your piss poor management abilities and of the example that you set for others who work for you. My recommendation to everyone, stay away from khol's. Shop Amazon.
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