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  • I really, REALLY wanted to like this place, as the vibe is really welcoming and stylish, and customer service is top-notch. However, for the price, I was expecting an amazing haircut from really knowledgeable staff. I walked in with really long blond hair and expected to walk out with something chic and ultra edgy and stylish-- I was willing to pay the price for a great haircut. I specifically said the words "stylish" and "short", "lots of layers", and "the OPPOSITE of conservative", but I ended up walking out with the exact same hair I walked in with, just a few inches shorter, blunt, and some side bangs. Basically the very essence of what I didn't want. The cut itself took a long time to do, and I was so disappointed when I left, that I just didn't want the stylist touching my hair anymore. I went back in for a re-cut and had a different hairstylist who cut my hair way shorter (which is what I wanted), but my haircut ended up again, very conservative, blunt, and not at all the edgy that I wanted. The hairstylist said she wanted to avoid the flip that happens when hair is left too long at the back, but in the end she left it long enough for this to happen anyway and I HATE the flip that keeps happening. It feels like these guys are way ahead when it comes to customer service, but this doesn't matter to me. What I wanted was the best haircut ever and I was willing to splurge on it ($85 for a women's cut, people), but I ended up getting the worst haircut ever. So sorry guys, I hate to say that you're just not going to get the caliber of haircut one should expect from paying $85. I've had a way better haircut elsewhere for way less.
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