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| - Unfortunately the other reviews that I have read here about the staff of this office is true.
I have Crohn's disease and have been in and out of the hospital quite a bit with complications. While being a patient here, the office said they were going to drop me because my insurance changed. My insurance stated they would continue to pay to let me go here for continuity of care, however Management in the office wouldn't allow it and didn't care that my insurance agreed to pay for my visits, they refuse to let me go here anyway.
Anytime I have been in the hospital and needed help, they're doctors that have privileges at the hospital that see patients admitted, refuse to see me, they continue to claim "it's a billing issue" even when I've been admitted at the hospital.
this is untrue however, because they can see any patient they want in the hospital, whether they take insurance or not outside of the hospital for Continued Care is irrelevant when it comes to treating a patient inside a hospital and they've been admitted.
It's become clear now that the office management is very rude and goes out of their way to blackball patients.
My wife got a new job and insurance that their office took, she was going to be changing jobs and this insurance was lapsing at the end of the month, I had an appointment to see dr. Stein before the insurance defaulted out, and the manager took it upon herself to cancel my appointments and then call me and tell me she was canceling my appointment because my insurance is going to be no longer good after the end of the month.
I told her that my insurance was good for the dates I had to see the doctor and I wanted to follow up with Doctor Stein, she didn't care and said she wouldn't let it happen and refused.
I ran into Doctor Stein in the hospital when he walked by my room when I was there very ill, he himself told me he would be very much honored to take over my care, however his office staff has made it impossible to do any such thing. They have black balled me apparently as well as others here, and this continues to be an ongoing practice for this office.
All I've ever done is been a patient asking for help who has been sick in the hospital and this office jerks people around and treats them like second-class citizens if they don't have first-rate surance that can be billed straight out.
It's really unfortunate and sad to see an office getting in the way of doctor patient care simply because the office staff is lacking in professionalism and compassion.
If you don't want to work in healthcare, please find another form of work so the really sick people like myself don't have tsuffer because of your incompetent work ethic
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