I work near this restaurant and eat here on a regular basis.
First the staff. They are excellent. There's a capable crew that is very competent and friendly. The turn around time is outstanding. I especially appreciate the professionalism of the main manager.
I love the bagels as well as the bacon, egg and cheese sandwich during the breakfast shift.
All of the sandwiches I've tried have been good, but most times I opt for the Italian. I especially like the freshness of the bread.
I highly recommend this restaurant and I'm grateful their within walking distance.