Had my first experience dealing with them for an emergency situation, I was so impressed when I left that even a day later I had to write this review. The inside is very nice and obviously kept very clean, ALL the staff was very friendly and helpful, and "Brett the vet" rocks! I have had quite a few experiences with a lot of different vets and I either feel the office staff is rude or the vet seems cold. Here you get the best of everything, and even in a stressful situation Dr. Brett helped make me relax and even a smile!