Family Breakfast at Black Bear Diner today to celebrate the new year. Food came come warm and some cold. We asked our server Catherine for knives to cut our food and she told us they don't have knives. We asked for a manager Jennifer and said there wasn't any and that she would check in kitchen. :( 10 minutes later she came back with knives and our food was cold. We also asked our waitress for coffee but they had run out... 15 minutes later we finally had coffee.