Terrible experience with this company. Just attended a NASCAR race and saw the many kiosks on location. The weather was a little shaky but it seemed at the time the race would commence. I went up to one of the stands and spoke with a friendly sales person who convinced me to upgrade to the edge system. I handed over my card (no cash) for the rental when the race was called off. I informed the sales person that the race was off and asked for my card back showed she already charged it. I asked for a refund and she handed me a voucher for a rental good for the next day. I kindly told her that I would be leaving town and requested that she remove the charge. At this time crowds of people came yo the stand asking the same. She told everyone rain voucher or nothing. There is nothing posted about rentals being final sale and I am absolutely appalled that NASCAR a family business would allow such shady business practices. Nowhere does it say no refunds neither on the booth or the receipt. I called the toll free number on the receipt and was basically told too bad. Lesson learned will never be using their service again.