My experience was so unlike the previous reviews. Arrived 15 mins early, pleasantly greeted, offered slippers, refreshments. Escorted to a clean, well decorated spa like room to change into my robe and secured my belongings. Met with PAMELA, my cosmetician for the session, who lead me to serene quarters that was to be my haven of relaxation for the next 2 hrs. The dim lights, soft music and delicious smells alone were relaxing. She started with a full body sea salt exfoliation followed by a warm shower, followed by a back rub and facial. The bed was cozy and warm, the water just the right temperature. I felt like a million dollars when I left. I was offered refreshments . Changed and returned to the front to pay the $9 tax and tip. Left $50 for Pamela. WILL DEFINATELY RETURN IF I FIND ANOTHER DEAL