We were upgraded to a junior suite by Douglas (players club status). Douglas was a professional and we appreciated all he did for us. I actually dropped my sunglasses on the counter and he noticed they were bent and proceeded to fix them. I cannot thank this man enough for the extraordinary service and welcome. The room was fabulous. 2 bathrooms with a large jetted tub, dual shower. Bed was so comfortable. Very quiet. We stayed 5 nights and couldn't ask for anymore. Excellent location and all star service!