HORRIBLE!!! This place is beyond stuck up!!! I've been here three times and tonight was my LAST!
First trip, I sat at the sushi bar and my bartender got my order wrong three times! But the worst part was he kept blaming the sushi guys. He obviously didn't realize I could hear him talking over his mistakes. Hello! I'm sitting at the sushi bar right in front!! I didn't tip him and gave all my money to the sushi chefs. Own up to your mistakes! Don't blame others for your short comings! I can't stand people like that. Sorry dude but you are not better than the Mexican cooks when all you do is make drinks and mess up easy orders. I bartended in my day. Not that difficult.
Second visit our waitress was on top of her game but VERY snobby!
Today... I walk in with my daughter and boyfriend exhausted after a family funeral this week and my back is injured so I asked for a booth. She replied we only have high tops or the bar seating. I look over and say "what about that booth?" It was larger and as dead as it was in the place and minutes before happy hour ended she replied: oh, we save those for larger groups in case they come in" in the snobbiest voice possible. After working in this industry I was annoyed. First of all, you don't tell your customer that. You say "let me check" or "that area is not open" or "I don't have a server for that table". Not, oh you don't have enough people with you to occupy that booth. Customer service! Where is it these days?! I was tired! I wanted to relax and enjoy my overpriced sushi! I have spent enough in that place to deserve a booth if I request one. Trust me it was needed! Long story short, I walked out and gave my business to someone else. I WILL NOT BE BACK! (Which is sad because I LOVE sushi and I live down the street.) If you are good with this type of service and frequent Scottsdale regularly, this place might work for you. But if you are like me who doesn't mind spending and splurging on good service but can do with out snobby stuck up people, you may have a similar experience so beware!