My carpet looks so good after they cleaned it! It looks brand new! They did a wonderful job. I highly recommend J2. Very nice and pleasant people. They rinse the carpet after the shampoo so there isn't any residue, and that makes for a very fresh and clean carpet! The carpet looks so old because they rake it. I would never recommend that. Plus, stains showed up afterwards. I'm rescinding my previous rating. I won't use them again. Sorry