I gave them 1 star because, i placed an order for a cake for my husband's 40th birthday . I provided a picture of the cake that i wanted , very simple yet elegant and perfect for a guy his age. Gave specific details that i wanted a thing layer of filling . Long story short, the cake came out to be a disaster!!! Nothing like i wanted and nothing like i asked , not even close to the shape and design!!! So i didnt have the time to pick up another cake or place an order for another one. So i had to go to michaels and target and get cake decoration to make it look more proper and presentable. The cake basically was floppy made , frosting was uneven! So thank you for ruining my day !
I prefered if they called me and told me that they cant do it the way i want , i could of came in and we could of worked on something that at least will satisfy my desires.