Had my girlfriends from out of town come in this past weekend, and I took them to the newest scene in Vegas downtown summerlin. We've all enjoyed CPK so we hit this one up. MISTAKE. We requested outside dinning and we were completely ignored during the entire service. We all ordered booze, I requested water and that water did not show up till twenty mintues later with the meal. We had no silverware on the table, had to take some off another table, we waited for refills on water for fifteen mintues until our server brought the check.
WORST of all we asked for a manger. We told the manger our complaints with the service and she had the nerve if we brought this to the attention to the server. listen lady the server was not present during the entire meal, we were not able to say anything to her! Mangement should never argue with a customer or make them feel that THEY are the ones at fault. She gave us a discount, but didn't close us out, so we had to wait for our same crappy server to close us out.
The food was CPK standards and really the only thing good about the experience.