The cakes and pastries are, of course, fantastic. However, I ordered a $48.00, 10 inch, coconut cake for a party and it was placed on an 8 inch cardboard base instead of a 10 inch base. An experienced baker knows better. Needless to say, the cake fell apart. I was so embarrassed when a person at the party said it looked like my cake encountered an avalanche. Plus, I had to place part of the cake directly on the counter. When I called the bakery and asked to speak with the owner, I FINALLY got to speak with a manager who apologized, saying the bakery "would make it right". Never heard another word. $48.00 is a lot of money so in the future, I will take my business elsewhere.