2.5 stars really
Pros:
+Food is decent and you're pretty much guaranteed the same flavor/quality/choice as always.
+Tiramisu is really delicious
Cons:
-Waitstaff and bartenders are pretty bothered by customers, even during non-busy periods (like mid-afteroon, 3pm, on a weekday)
-One of the managers has no class, lecturing an employee less than 7 feet from out table (and at levels easily within ear-shot). That should never happen.
-Just hits the bare minimums for average, but doesn't really feel like it should get 3 stars.
Try somewhere else, unless you're really particular to their food, in which case, being the large chain it is, you won't be disappointed by.