I am an instructor a Ymca in NC and was visiting Charlotte and decided to go to the Y for a cycle class. I was greeted at the front desk with a luke warm hello from the staff. I then went up to the cycle class. The instructor arrived only 2 or 3 minutes prior to class and did not introduce herself, welcome new students or explain the workout. She then insisted that if we were not ready to stay for the entire class and complete the format of the class we should give up the bike and give it to others that were waiting. Again, she said that approx 20 people had to leave the class do to lack of bikes emphasizing that we should leave class if we were not up to fully participating. I should mention the class was similar to Flywheel with a leader board with TV'S ovethead tracking each indiv bike. The class began with a 30 sec warm up and finished without a cool down or stretch and we were told to stretch off to the side to allow for the next class to begin. During the class there was no mention of proper form or the use of spin shoes to enhance the workout. As a participant and cycle instructor I was surprised by the format and lack of proper warm up and cool down. I was also surprised that this was the atmosphere at the Y. The facility was very nice and the equipment was good but I think they need to have a sign up sheet for the class and good decription of the intensity of the class.