About: http://data.yelp.com/Review/id/hjtAS3OVpXGyiod0ofWqlw

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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-07-28 00:00:00 (xsd:dateTime)
itemReviewed	P F Chang's
http://www.openvoc.eu/poi#funnyReviews	0 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	1 (xsd:int)
rev:text	I had made reservations 3 days in advance for a Thursday night dinner with 6 friends of mine. About half an hour before we were all on our way to try this new restaurant in the heart of the Shops at Don Mills, I decided to call the restaurant to see if we could get seating outside on the patio, as it was a beautiful warm night (one of the lasts of summer). TO MY SURPRISE, the airhead on the other end of the phone just happened to inform me that the restaurant was CLOSED due to a power outage, and that their kitchen was out of service. YES, I understand unforeseen circumstances, but when I asked her WHY she hadn't called me prior, she said "Oh, we must have accidentally SKIPPED your name on the reservation list". Not only was I furious, because I had 6 other girls with me, this was 15 mins before our reservation (mind you, she kept screwing up my reservation time on the phone- I had to call back to rectify things and was put on hold for 30 mins) and we were lost as to where else to eat. The manager got on the phone (his name is DAN), and kept apologizing. He really seemed like he cared, sounded pretty genuine and sincere, until he promised to send me a GIFT VOUCHER in the mail, and lo and behold, 3 weeks later I am still SANS gift voucher, and just really really pissed off. These people think they can take advantage of customers, because they're a new and expensive restaurant from the US, but they all seriously need a fresh lesson in customer service. I called the restaurant, spoke to Dan, 2 weeks after he promised me the gift voucher, told me he was SICK the day he promised to mail it out, so I gave him my address/contact info once again. Yup, a week later, without the gift voucher. Called him again today, he told me he THOUGHT I was going to come into the restaurant to pick it up. Why don't you lie a little more through your teeth, Dan? When I said I would be in later tonight to pick up the voucher, he expressed that he wouldn't be working tonight. JUST BAFFLED!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Shayna

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