I called to make a to go order and use a coupon that i had for buy one lunch or dinner get one free. First off, the girl on the phone was impolite and had zero customer service skills. Secondly when i arrived, there was NO ONE working there, only a bunch of old drunk people. I waited behind the bar for 5 minutes before anyone came and when she did, she didn't greet me or even attempt to provide the slightest of customer servive. Eventually when she acknowledged my existence she was cold and rude so i can only assume this was the same girl on the phone. When i told her that i had a take out order (which they didn't even get right) she said "and?" With a rude face! She walks away gives me a bill and then walks off without even saying anything. Well when i looked over the bill they didnt take off the coupon ($12) so then i waited AGAIN for her to come back. When i told her the situation she said "im only able to take $1.50 off because apparently i didnt order the right things, even though on the phone i explained the coupon and she said it was fine! Instead of her giving even a LITTLE bit of customer service! She told me well it's too late to fix it they are already cooking.... I left without the food and without paying because that kind of service is unacceptable.