Last summer I was in my last trimester of pregnancy and the ac went out on the hottest day of the summer. I called my usual hvac company and they couldn't help me because it was after hours and they were booked. So I found Dales and he came right out and fixed it right away. He was very nice. Now I'm having him put in a new furnace. He is the most professional, affordable, and nicest in the area. I'd recommend him to anybody.