This review is for Hermes (the shops at Crystals). When I walked into the store, there was only one other customer who was being helped by an asian sales associate. Two other employees were just chatting while I tried to make an eye contact to ask for help. They completely ignored me while I was standing 2 feet away. The asian sales assoc. who was helping other customer kept looking at me but didn't say anything. The security guard's eyes followed me everywhere as I was just looking at the displays waiting for someone to offer their service. I have never felt so disrespected at a shopping mall in my life! Sorry I was dressed very casually in gym shoes carrying a backpack. I don't think Hermes employees realize that some people don't like to get dressed up in designer clothes and carry luxury purses while on vacation. The whole point of my vacation is to relax, be comfortable, have fun and buy beautiful things. Hermes employees at this location missed out on a big sales commission by judging me based on my appearance,.