Ok... and update. I have gone back several times and have had variable service. One technician did not even clean up my cuticles! One woman took an hour and a half to do my manicure.. where I watched another woman come in a little bit after me and get the same service I was getting and leave before I was done. Also - they do not use shellac, rather it is a gel nail polish for the long term/no chip manicure. I will go back here for a pedicure, but not for other services. I have moved on and found other salons!