I HATE going to the dentist. I have to be sedated for most procedures. I'd had a terrible experience trying to get a root canal at another local dentist and so was very nervous about completing the procedure elsewhere, but I needed sedation and this place does that. The two dentists here (Acosta and Gussow - hope I spelled those correctly) were wonderful, friendly and patient. They clearly explained the procedure and what to expect, and didn't belittle my fear of being in pain.
The waiting room is small but nice, and they serve you free cookies and coffee (ironic) and even give you a flower when you leave.
The staff and assistants are great, and customer service is excellent. If you provide them with cell phone information, they'll send you a text message to your phone to remind you of an appointment. Although I don't want more dental work, I have more procedures to get done and they are the only people I'll let near me!