Very bad experience. Stayed here for 2 nights. When I went out to dinner something valuable taken from room. Reported it to front desk, and guy said, "Once I had an iPad stolen. It happens" He was rude and dismissive. Called Pineville police and formally reported theft. Called Manager of hotel, and she was professional, but of no help. My husband and I are Hilton Honors, have been loyal customers for 35 years. I contacted Hilton Corporate. Will never stay at this hotel again. Unbelievable this hotel is in the Hilton chain. Does not represent the brand