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  • HORRIBLE HORRIBLE SCAM!!! (This is long but worth it to read all the way till the end) I saw a Groupon for a year of unlimited laser hair treatments so I called to ask questions before I was going to fork out $900. All of my questions were answered and Kim (the technician) was super friendly and down-to-earth. She explained to me that the Groupon should have been taken down a long time ago but they would just take my payment directly through them. I'm assuming they were instructed to do this by their owners since I know that Groupon collects a big percent. I stupidly paid over the phone and set up my first appt. my first appointment was fine but I did notice that Kim lacked a lot of unprofessional qualities that put me off a bit. Kim is extremely nice and made me very comfortable but she needs A LOT more training. I had to wipe down my legs because I had put on lotion several hours prior to arriving. So she took me back to the showers (which by the way smelled like rotate eggs) and then gave me a wash cloth to stand in the shower and wipe down my legs. I had no towel and after waiting quite sometime, the water was still freezing. So basically I was left to air dry and put my clothes back on. Then I was brought back to the treatment room and had to disrobe. I wasn't given ANYTHING to cover myself with and I basically had to ask for something. Kim gave me a plastic chair liner. Kim began to use the machine and saying it's the latest state-of-the-art laser hair removal machine imported from Italy. I believed her at the time but now I know that's not true at all and Circuit Med Spa actually has the oldest version that has a big laser and you have to slowly move from section to section. It took well over an hour to do my legs. Also, in the package I paid for it included Brazilian but Kim explained to me that she would not be able to do a fell Brazilian because the laser is too big to get in the smaller areas..,are you kidding me?!?! After it was all said and done I was sweating like crazy because I was wrapped in plastic (instead if a normal towel) and it was a very unprofessional experience. Nonetheless, I paid for a full year of services so I was going to stick with it. Cut to a week later...I receive a call from Kim saying that over the weekend the owners told their employees that they were closing their doors and in February would be re-opening at a new location on Flamingo and 215!! I was the told that it might be my best interest to dispute the credit card charges for my services because even though Kim had requested that the owners give me a full refund that she didn't see that occurring in a timely manor. I am so disgusted that the owners allowed their staff to continue to charge for a year of unlimited services and still had their Groupon up if they were planning on "re-locating". Everything about this place is a complete scam and false advertisement!!!! If this place does end up re-opening their doors, I truly hope you try a different Med Spa. Pearl Med Spa is now where I am being seen and it's truly a night and day experience! Their equipment is amazing and the technician was able to laser my entire body in an hour! They can also do all of the areas as advertised without any issues of the laser gun being to big. I was also informed by the great people at Pearl Med Spa that the machine at Circuit is very old and not as effective.
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