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  • When the right rear section of the bumper on my 2010 Ford Focus popped from its retainer, I looked to Yelp for the right place go for repair. I found the previous reviews of Michael's Collision so that's where I went. As previously reported, Michael and his staff are, indeed, friendly, courteous, and above all, honest. Michael explained to me that what I thought was a separate panel was an integral part of the bumper. He said that the guaranteed permanent fix would be to replace the bumper and offered me an option. The bumper replacement would have cost at least $1,000 whereas the optional fix would be less than $100. The option required that the plastic piece behind the bumper section could be replaced and might do the trick. He said that if it didn't, he would put the car back the way it was and charge only for the labor involved. I opted for the more inexpensive repair and it worked. I can only affirm all the good things previously reported about Michael's Collision and am sure that if I should ever need body work again it will be done there.
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