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http://www.openvoc.eu/poi#funnyReviews
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  • What a horrible service experience! I went to return/exchange a phone case I bought for my son for Christmas. The store clerk told me, "We gave people until January 10th to return Christmas purchases and you are too late" When I asked if I could exchange or get store credit for the case I received a curt "NO". I just finished completing returns at Fry's Electronics down the street with no problem and courteous behavior. I guess the answer to why Best Buy stock is way down is apparent. When you alienate a customer over a $15 return it can't be good. I have already told 5 people personally about this experience and will continue to spread the word.
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