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  • There's a sign at the door that says "icecream starts at 12" We weren't really sure what it meant by that so we walk in and we see two people there. Both of them sorta talking to each other and the larger man having his back turn to us. The young lady says "hi" that's it. We greet them back and decide to look at the icecream menu and as we're staring at it no one really talks to us. It was a good 5 minute of my partner and I discussing what ice cream we would get. So I told my partner, in a louder voice, "I think I want to try berry". And then the man who had his back behind us, who didn't greet us, finally turned to us and said "you two want ice cream? It doesn't start til 12. We sell pastries early in the morning. There's even a sign" My partner and I just sorta looked at each other.. We said we weren't really sure what the sign said. And that maybe we'll come back when it starts. So my experience was quite awkward and workers there were rude. The horrible sign they put on the door wasn't even clear enough. What you mean icecream starts at 12? Only one person greeted us (young lady) and the larger guy who seems to be the one in charge didn't. How do you not greet your own paying customers? Young lady says "Hi" and walks off. No one to really assist and ask what we wanted until the large guy over hears me talk about ice cream. There wasn't any explanation to why they don't start icecream until 12. What places do that? I'm not upset that you have different hours and I couldn't get icecream. I work in the service industry and communication is key. The vibe of this place isn't welcoming at all and you know if you aren't welcome you better go somewhere else. That's how much I value being treated kindly. I will NOT be returning.
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