The good: service was friendly and super fast. The salad and soup bar were decent. The Holy Basil was decent as well. The crispy roll was good.
The bad: I had the pad Thai and it was awful. This was due in part to it being tipped with spoiled bean sprouts. However, I still think the pad Thai would have been subpar given its excessively sweet sauce. I ordered it 4 (hot) and I would say it was mild or medium at best.
My husband ordered the Holy Basil 5 (Thai hot). It was medium spicy as well. Both plates were very skimpy on the meat. We ordered chicken and pork (respectively) and maybe had 5-7 pieces of meat on each dish.
They did void my pad Thai so I didn't pay for it. Despite the good service, the food just wasn't good enough to warrant a return visit.