The food here is always good & prepared fresh. And, it's always fast.
All of the Showmars locations recently went through a 're-branding' if you will, and the prices went up as a result. Some items significantly, while others are are few cents here & there. From talking to the staff in the Hearst Tower, they can tell that the crowds have decreased since the raised prices.
You would think that all locations would be about the same, but each manager gets to set store policy/menu. If you're interested in Showmars for lunch, I would avoid Hearst Tower and walk one block over to the Independence Tower location. At Hearst, their lunch specials only come with french fries. (Even though the menu online states "plus any side"). They up-charge you to substitute anything else ... and they charge for a damn little cup of ranch dressing. I HATE when you get charged for ranch. If you head across the street to the Independence location, you'll get the combo meals with ANY choice of side (with no up-charge) AND they give you free ranch.
As far as the food options go, everything I've had is good. The chicken salad pita and the Super C burger are my go-tos. The salads are huge ... and you can get it in a taco bowl shell if you want! They also have delicious & fresh brewed sweet tea!