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  • Stopped here on my way home from work. Ordered a Reuben sub combo and a Smoked Turkey sub combo. Got home and no Turkey sub and no Reuben sub. Instead we got a tuna sub and a turkey something. Not what we ordered, not even close. Called the store and they said oh we mixed up the orders but you can come get your sandwiches, they are here and ready for you to pick up...EXCUSE ME?!? There was no no offer of a discount, refund anything for the inconvenience of getting in my car and driving back to the store for sandwiches I should already have. I understand mistakes happen but when you run a business and cause your customer to be inconvenienced the right thing to do is to offer something in return like maybe a coupon for a free sandwich on your next visit? It was not my mistake but I feel I paid for it.
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