My first visit was based on the yelp reviews. It wasn't a busy lunch time and the restaurant was cool on a warm day. We were greeted in a friendly warm and professional manner. We placed our orders at the counter and were given a number to be placed on our chosen table, where our lunch would be delivered. Nice jazz music played in the background while the host took turns mingling with the guests... making sure everyone was happy and back to the counter to greet new customers. The lunch was delivered fresh and warm. We both ordered Reuben sandwiches. Mine was lightly toasted and became soggy quickly on one side. My guest felt that it needed more cheese and we both felt that the homemade thousand Island was watery. Drinks were in cans... over ice would have been preferred. Sandwiches were served with a bag of standard Lays potato chips and a kosher pickle spear. We also ordered pasta salad. It came very untraditionally prepared with elbow macaroni which was not quite to the al dente stage. Immediately the flavor of gardiniera came through and while popular, was not to my liking. The hosts were distracted by a larger table of friends to be concerned, but made a cursory attempt to almost make amends to correct before turning around to their friends. I like the folks and will return. My 80 year old companion would not. She thought the hard chairs were miserable, while I would normally have that complaint, I did not. The atmosphere was charming. I want to try their Cubano dog at minimum. Everyone has an off day. I'm glad they have friends. I'm sure they make them daily with their warm and congenial manner. Worth a visit. They have a noble and heartwarming mission.