Juan was the Tech that came out!!!! He fixed what needed to be fixed on the spot!!!!! It was late on Monday night when I got the call from my Son,AC died, I live in San Diego and felt panicked! I didn't know who to call and a friend recommended Donley. They came out late at night got it up and running by 10:30. I was at peace by 11:00 Priceless!!!! Juan was very good at explaining everything to my Son and I over the phone, he's awesome!