My Lily hates nail trims but their Groomer Aly is her friend and makes her feel comfortable during the process. The Self-Wash is amazing and I have never met owners before that actually care about their clients and not just getting paid. I just got a new pug Luna and plan to bring her in very soon for a Nail Trim and Bath! Thanks A Happy Dog Wash for being the BEST Grooming Service in town for our canine kids! :)