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| - After delaying doing my nails for so long, I finally wanted to try a new store and honestly rosy nails actually surprised me with a very good experience
CLEANLINESS:
The place very much had a classy and clean look to it, as well as a very simple and non cluttered look, which I really enjoyed :) The variant of colours in the store all seemed to match very well and it just created a calming mood, much like you're getting pampered on vacation.
I noticed that a lot of the equipment they used were disposable, and also were cleaned and sterilized before working on a customer. Thank goodness because cleanliness is super important to me as I'm a bit of a germaphobe
Customer service and Affordability:
One thing that's SUPER important to me is customer service and rosy nails actually provided the attention and patience that a lot of other nail salons lacked. As soon as I came in, a male receptionist greeted me and was super friendly and welcoming. It was pretty busy so thankfully I booked an appointment because I think that's the best way to do it with any busy nail salon. I was a bit surprised by the pricing as it was cheaper than other nail salons I've been too. I usually pay $70-75 for a mani pedi shellac elsewhere but here, it was only $65 :) I mean, the cheaper the better for me because most of us are on a budget :P This place is pretty much AFFORDABLE :D
I also went in the next day because I clumsily chipped my shellac nails by lifting bricks for my aunts house renovations, and they fixed it without charging me! Thankfully it wasn't crowded at the time because I got it fixed pretty much right away, otherwise I'd have to wait.
The girl who worked on me was so kind and sweet. She made sure that I felt comfortable in my seat and asked to make sure I would get everything I wanted before working on me. When shaping my nails, she even asked me for approval before proceeding to the next steps. The workers here actually try to engage in conversations, despite some of their language barriers -- and that speaks a lot to me. It's so important to create a good rapport with your customers and at least from what I observed, they did just that. They were very patient with me and did not rush on anything, which I liked a lot. As well, they were very attentive and did not get distracted by talking to their fellow coworkers (which is okay but not when you're completely distracted from the customers). So thank you to the girl who worked on me :)
I believe newer salons like this one beats a lot of the others because they know what NOT to do and how to satisfy their customers. With older salons, it's harder to fix old habits and compromise their performance so that it aligns with the demands of today.
TIPS:
Call in to make an appointment if you want to secure a spot so that you can get your nails done well by rosy nails!
Thanks Rosy Nails for everything! I'm definitely coming back!
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