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| - Never consider purchasing a vehicle from this establishment ever!! I had reached out to a salesman from United Nissan and told him what I could afford and if they were able to assist me in purchasing a new car. The salesman said absolutely he could find a new car in the price range I quoted. Chris was his name. I email, text and call Chris to confirm our appointment and that the price I quoted was still a go (I did email and text to have the response in writing). He confirmed that he could find me a new car in the price range I quoted via phone, email and text.
I arrive at United Nissan at the time arranged and was greeted by Chris. I told him I would like to see the cars that were in the price range we discussed. Right off the bat Chris asks me if I can be flexible with the amount...I said no. He then tells me that the price he quoted me originally was if I qualified for three different discounts: military, college student or Nissan Employee (which I did not) and then I was asked "why can't you afford a higher payment"? I was completely blown away by this comment. When he saw that I was not budging, he left me sitting in a lurch and walked away. The "manager" drags his feet over to me and asks if I was able to afford a higher payment then what I had requested...I said No. I set the expectations prior to making the appointment and it had suddenly gone south quick. The "manager", Henry, looks at me and mumbles "I think I have something", and walks away. 45 minutes later he shuffles over to me and says he is just waiting on a response from the "higher ups" and "will return shortly". Another 45 minutes pass and the "manager",Henry, is nowhere to be seen. He sends another salesman over to basically tell me that they couldn't help me and to call if I had any questions...questions about what? I leave, after spending 4 and a half hours at United Nissan and immediately contact Susan, the "customer relations manager" at United Nissan. I tell her my issue and she reviews the emails I had sent Chris regarding a car purchase. She then asks, "why are you stuck on that price? Can you go a bit higher"? At this point I think I am being Punkd and am waiting for Ashton Kutcher to jump out of a bush. This was the third United Nissan Employee who questioned why I "couldn't afford more"? Well, I budget like most people and there were 5 other dealerships that had cars in the price range I needed. And how dare they ask me why I can't afford more.
I work in public relations here in Vegas and the best form of advertising, being positive or in this case, negative...is word of mouth. Do not shop with them. I was able to go to another dealership and was in and out in 2 hours with a brand new car. United Nissan: A bunch of "car salesman" in every meaning of the phrase.
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