| rev:text
| - Use coupon codes and go during the week, but if you want to book a specific room, i.e. a king size bed versus a double queen, then good luck. (And when I asked the woman if the coupon code went through, the one from Retailmenot, she said she had no idea what I was talking about, she didn't even ask if I had any more information...basically disregarded what I was asking her.)
They gave us two beds instead of one, even though we booked it ahead of time, the rude woman at the desk told us to read the tiny fine print when we book - its never a guarantee. WOW.
Fail. (Her foul attitude definitely made our debate of whether we should stay longer or not - a big not.)
Finding the parking sucks, its all the way around the back of the hotel, its not obvious.
No one was helpful or even polite. Oh, and when we double checked to see if we could get a room with a view of the Strip, it was a room facing the end of the Strip (barely) and because the way the hotel is shaped, we had a view of the other side of the hotel building. GEE, thanks. (It was like a slap in the face...I was too scared to ask for an extra pillow after that.)
The rooms have paper thin walls, so if you're okay listening to Las Vegas late night partying and grunting noise, this hotel will do.
Before I forget, they have this really confusing do not disturb sign that basically means the same thing, but I wasn't sure if they were trying to be clever - please just be clear...NOT clever. UGH.
When I called for guest services, the hold/wait time was about 5mins, they didn't even have speaker phone so I had to listen to the lousy wait messages...definitely not something I want to be doing on a "vacation".
I'm guessing you have to be a BIG spender to really enjoy the rooms at this particular hotel.
Don't eat at the seafood buffet, the crab legs were a joke, the mussels were dry, all the other foods were mediocre and the dessert options were for the tastebudless. SO GROSS, and it was over $30 each. Save your money and your stomach.
To be fair, maybe the food are for people who have a hangover? I don't drink alcohol or smoke, so I do taste everything...and can taste terrible food...so really, if you drink alcohol or smoke eating here may be a good idea?
Okay, obviously I didn't enjoy the room or the food here, but I did enjoy the pool area (before 6p). The pools are more fun here than some of the other hotels, but they CLOSE SO EARLY! Why would you close your pool area so early in a city that is over 100 degrees? I don't know how hotels and their pool areas are run, but if you are taking suggestions, please, keep your pools open later, at least during these crazy summer hours.
Don't forget to bring your own inner tube for the lazy river - if you don't want to pay over $19 for one SMALL one. Yes, that's right, over $19 for ONE SMALL INNER TUBE that you can ONLY use in the LAZY RIVER. UGH! I kinda understand, they need to make money where they can, but still - do they feel good about this?
P.S. When I was hanging out, floating along the lazy river, some kid had a bloody nose dribbling down his chin, trying to get to the stairs and the lifeguard near him was too busy looking for his sunglasses that fell into the water. I was trying to yell out, "There's a boy with a bloody nose, think he needs help." Nothing, no response. Luckily, the kid walked out of the water and walked to find whomever he was with. UGH, gross.
UGH I feel sick just thinking about it again. Anyway. They also have a wave pool, but again, this ain't Raging Waters, so don't expect it. Waves come like every five to ten mins? I don't remember the exact interval of wave action, but when it did come around - IT, being only one silly hump of a wave, it was rare & came & left. Like it never even happened.
Anyway, this hotel was only worth the stay because of the (barely given) discount and pool area. But even then, they get ya with all the extra fees, AAALLL the FEES!
I'd only come back because of the cool pools, maybe. MAYBE.
And when you want to check out, the lines, yes, the lines, are long as heck. Then you have this person trying to get people to express check out - no way! I want to make sure that all of the FEES you guys are going to be charging me are legit! So if you have to check out at a certain time, make sure you give yourself, errr, give them at least 30mins before that because of the LIIIIINES!!!
Lines at check out!!!! Unheard of.
The valet area is a joke, so if you can find the self parking garage, do it.
Or, do yourself a favor, stay somewhere else or spend a ton of money, or make a ton of money, and forget these non-rich persons' terrible experiences.
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