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  • The Halo headlight in my BMW X5 was out, so I purchased a new one at an auto parts store. When I try to replace it, I found out that is not that easy. I called Franks European Service and told the advisor that I would like to have the light bulb installed. He said, come over and we'll take a look and if is just the light bulb, then we will install it for free. So I took my X5 and they installed the light bulb for FREE! This is great customer service IMO. The Facility is nice and clean. I'll be using Franks for my future service needs.
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