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| - I've been here 3 or 4 times before and the service is always spotty to non-existent, with the added insult of unfriendly staff. We came in last Saturday and sat there for at least a full 10-15 mins. before I went up to the bar to politely see about getting some table service. How does the bartender reply to one of his valued patrons? "Oh, yeah, are you at the table with the other guy glaring at me? You're supposed to wait to be seated."
No kidding.
In all the times I've EVER been in there was no hostess service, let alone a "please wait to be seated sign". Plus, it's so dark in there they can't see you anyway! We had to read the table menu by iPhone light.
So, when the waitress finally does show up, is she apologetic, congenial...friendly in any fashion (not that I really expected her to be)? I re-iterate that we'd been waiting quite a while, and she snidely, rudely comes back with, "Well, you should have waited to be seated. Or perhaps you shouldn't be served at all."
Once again, no kidding, folks. We'd had a couple of glasses across the street, but were very much in control of our faculties. Since when does complaining or commenting about being ignored equate to "non-servableness"? And a COMPLETELY rude and uncalled for tone towards the customer???
Is it any wonder in the world that your waitstaff gets told off and your full-of-itself establishment written off, when YOU create these situations through incompetence?
Skip Kazimierz and head to AZ Wine Co., Atlas Bistro, Citizen Public House, and AZ88 where the staff are fun, friendly, competent, and know what great service is all about.
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