This place is very much a nerd store for nerds. Not that that's a bad thing. But either by nerd lore or nerd culture if they think you are noob they're not very welcoming. Jeff in the painting room was awesome. Telling me about klasa different paints and features of miniature painting that was quite helpful for someone starting out to paint miniatures. Adam on the other hand was a dingus. Apparently only interacting with other perceived nerds that could crack jokes about the strength of a thousand babies on tranquilizers. You know real original stuff. And then like I'm the registered completely self-absorbed completely not helpful or polite. I know about the stores punch card, and Adam and share the information about the punch card with the previous customer but after I spent nearly $70 with this local game store I did not even get a thank-you or have a nice day. Simply a receipt handed to me. I have no doubt this guy is definitely hurting return business in what would otherwise be a phenomenal store. Stores has a great game selection, large playing area with a tremendous selection demo copies, and a separate snack bar and painting area. So be sure to wear your taped glasses and Pocket protectors in hopes of some sort of customer service.