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  • We stopped at Mellow Mushroom this afternoon for late lunch/early dinner. The experience was overall very frustrating. The food was 3 stars, but the service was a one star. We waited about 10minutes to order, no big deal. Boyfriend created his own sandwich. I wanted pizza -- They let me know that they offer vegan options for pizza. Our server told me if I order the Mega Veggie pizza, they would just make it vegan for no extra cost (no butter on crust, no egg, sub daiya cheese for regular and add tofu). Awesome, right? We waited for FORTY FIVE minutes for our food -- and we were one of six tables out of at least 30 available. They were slow, yet our server never came by to apologize for the wait or let us know it'd be coming out any minute. We finally got our food. Boyfriend enjoyed his sandwich -- my pizza was pretty good. I loved that they use Daiya cheese and not some soy crap. We get our check -- his sandwich was $13 (french bread, avocado, salami, pesto mayo, caramelized onions, spring mix) - a little on the pricy side. He enjoyed it, but definitely said it wasn't worth the price. My 14" pizza was $19.50 + $3.99 for cheese. They added $4 for my 'vegan' cheese which I did not ask for (had I known, I would've just gotten veggies). I asked our server why this was... she gave me some attitude about how she's new and made a mistake. Didn't apologize -- didn't offer to take it off -- she even mentioned her manager knew she told me the wrong price. Her manager was aware and didn't come by. WHY NOT ASK ME IF I WANT TO PAY AN EXTRA $4 BEFORE PLACING THE ORDER WITH THE KITCHEN? No apologies, no discount and attitude on top of it. Super lame. That was not a $25 pizza. Food was okay, definitely not coming back and not recommending this to anyone.
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